Help..

[yseys]

I know what your asking....Why am I a Steve skin. Answer: My computer broke and that was the only computer that had my Minecraft account on it so now Minecraft doesn't recognize if I change my skin so.....I'm stuck with Steve.

 

[Snek87]

Ah mate that sucks. Hopefully its reversible.

 

[Al_Cool]

I can't say that I completely understand your topic but I hope this link could help you!

https://havocmc.net/threads/i-cant-change-my-profile-picture.4350/

As for the main minecraft website link, if you could get help there :
https://minecraft.net/en-us/