Auto Ban because of Lag!

[LillyAnna]

Is there anyway to fix this issue. I was running to the Kingdom in TMD-3, a non-pvp server and I got auto banned for cheating when I swear on my life I wasn't. I've never hacked or used anything to cheat. I was running, trying to find the kingdom...minding my own business and BOOM, I am auto banned for something I didn't even do. I am so frustrated. I literally just donated 30 mins ago- why would I cheat?

I've been kicked twice on Hells Night for "cheating" in the past week too. I am experiencing heavy lag on tmd, esp. when running and the new anti-cheating plugin is accounting my lag for cheating. Please please please fix this issue so I can play on the server. I was waiting to receive my crates back and now I prob. wont get them. I am devastated.

Lag is not cheating. I cannot help that my internet sucks. Please help me!!!!!

 

[DDENGAR]

OMG you got banned?! How?!!!

 

[LillyAnna]

Im unbanned now because it was a false positive. Im just concerned about it happening again. I was legit minding my own business and just running around. I lagged a lot while I was running and poof, I was gone.

Im thankful to staff for helping me tho. Hopefully it won't happen again

 

[purrr]

Im unbanned now because it was a false positive. Im just concerned about it happening again. I was legit minding my own business and just running around. I lagged a lot while I was running and poof, I was gone.

Im thankful to staff for helping me tho. Hopefully it won't happen again

Did you send a support ticket?

If you didn't, you should. That sucks, by the way. I got kicked like 9 times in hellnight because of suspicious movement lol