Staff get off your a**

[Lord_Neko_]

To the staff such as Katitude that constantly deny player report tickets due to lack of evidence.
Try actually WATCHING the players reported for cheating.
I for one am not going to lag like hell to record every goddam tmd I join or hell night round I play, that's not enjoying the game I paid to support. And it's kinda hard to screenshot a tracer or teleport mod isn't it?
If you're not catching cheaters, WTF are you staff for?

 

[Jahango]

The staff on here like to be innactive and not take their job seriously, well some not all but some This server seems to have a lot of staff who dedicate more of their time to other servers instead of this one and I just don't think it's right to be honest.

 

[Obscurus]

Hey Akuma, I'm sorry that you feel this way...

One of the main reasons for us asking for evidence of them hacking is to make the banning quick and simple. If, for say, someone reported someone for hacking 10 days prior to a staff member checking the report, that player could easily remove his hacks and the report would be false. We encourage evidence as it is straight to the point that they are hacking and we are able to not only assess the given recording and give the necessary punishment. People merely saying that "someone had KA, they killed me" could be taken in many ways, such as people hackusating others for unnecessary reasons. I am aware that most reports given without evidence are immediately rejected, as we can't really do anything, but please keep in mind that we do keep an eye on these players that are reported for hacks, due to the fact that we don't have the immediate evidence but someone's point of view via a message to ban that player.

Again, I do see that in ways it can be a little unfair, as they may indeed be hacking, but we would just need proof of them doing it so we are not too late to getting to watch over them and end up having no evidence on them hacking.

I hope you understand my point of view in this matter and you can cooperate with this information. Thank you.

 

[StephenPeters]

Gonna make this short:

First of all, although I do not and can not represent the staff team, i sincerely apologize for the inconveniences and the interferences hackers cause to the players' game experiences. It is true that staff members are also individuals who has essential personal life, but it is also true that as staff member of this server, the responsibilities on our shoulders require more abilities and higher expectations towards us. I apologize because although our work has already fulfilled our duty, it is not the best level we can achieve. Therefore, in order to give the players best experiences, i will take any constructive advices and even judgements, for its what the players deserved.

However, catching hackers and rule breakers are not easy tasks, and that is why we need your assistances. Hence, players, help us with what we need and we will work hundred times harder in return for your enthusiasm and convenience.

Thank you for letting us know our imperfection. There will be differences, and we will avoid same situation from occurring with the best we can do.

--Emilia

 

[UterZorker]

I agree I think staff should watch the player to make sure they are or aren't up to no good but also this was a big problem in October I believe when I was THE MOST ACTIVE player on the forum

 

[GiveMeWafflezz]

I would like to say that staff members sometimes dont have time to watch every player that gets reported to us as they all have there own life's to deal with and that is why staff are not always able to watch every player reported. Also staff get alot of reports of other players breaking the rules, if a staff member get's to the report the player may have logged off and then the staff member is unable to watch that player until they log on again. Also if support ticket's get denied for lack of evidence it is normally because the staff dealing with the ticket at the time can not see enough evidence of the player breaking the rules and i will say the staff dont do what the title say's the staff on this server are very hard working on the server and try there best and sorting out any questions, problems reports ect. If you have any ideas on what we could improve on be sure to put it on the suggestions forums on the website @ https://havocmc.net/forums/ideas-and-suggestions/ or any other suggestions that you think may improve the server.

 

[_Nickk]

When banning hackers, we need 100% sure evidence, which I'm sure all of you would want us to have, if we were banning you. If there is clear evidence, we will ban people, but else wise, the only thing staff members can do is keep an eye on them.

 

[Lord_Neko_]

Thank you for all the swift replies and I do agree with most.
But my point in this post is directed at the staff with the vanish ability who could go and watch the players reported.
I don't send a ticket in over every little death I have in-game, one rule of gaming is: There is ALWAYS someone better then you.
The people I have report, play with absolutely no subtlety in their cheats. Watching in hell night would confirm very quickly.

All that aside; if anyone knows of game recording freeware with minimal to no lag, please post it. It would be appreciated.

 

[GiveMeWafflezz]

Akuma_Neko Like i said earlier, when staff are online they do check players when players get reported but staff can't check players 24/7 because there is alot of other things staff have to do on the server. Also like i mentioned earlier staff get reports of hackers alot so there are alot of reports coming in everyday and staff dont always have time to check them all at the time of the report, I am pretty sure they do get through the reports and i'm pretty sure most people who get reported do get checked by staff.

 

[_Tachi_]

To the staff such as Katitude that constantly deny player report tickets due to lack of evidence.
Try actually WATCHING the players reported for cheating.
I for one am not going to lag like hell to record every goddam tmd I join or hell night round I play, that's not enjoying the game I paid to support. And it's kinda hard to screenshot a tracer or teleport mod isn't it?
If you're not catching cheaters, WTF are you staff for?

Staff do al lot more than carching cheaters, they help release updates, they help people if they dont know what to do, they find bugs, the list goes on and on.

Hope you understand

-Tachi

 

[Katitude]

I'm terribly sorry if it appears that I haven't been doing my job to 100%. When I view reports on players, and there is no evidence on them, I will usually deny them due to the lack of evidence provided although at the end, I put "although I will keep an eye on this player". If we encourage players to make a report so we can watch them even if you have no evidence, then deny it, that wouldn't really make any sense. Occasionally I'll forget to say that I will watch the player, and I usually end up watching them regardless of what the response on the support ticket was. Please notify me privately of any concerns you have as it isn't very nice to make a public thread, then call people out; I accept private and respectful feedback, please keep that in mind.
Yet again, apologies if I have ever denied a good ticket, and please don't make these issues public.

Yours Respectfully,

~Katitude