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  • Staff standards

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    Lord_Neko_

    Legend
    Lord_Neko_
    Lord_Neko_ Lord_Neko_
    Before anyone reads this, just know:
    This does not apply to all staff; several are as helpful as possible and do their job well.
    There are however a few that simply like to throw around their position and/or clearly don't know how to handle situations.

    I have tried to join staff twice.
    Twice with the hopes to not only remove more cheaters from the server faster, but to ultimately improve how players view the staff.

    Why would I be a good fit for staff?
    Who knows, most staff members are not around enough to get to know them.
    Some are responsible, getting a notification of a problem and investigating before acting; while some read a notification and act immediately with no proof or thought.

    A perfect example would be my getting muted in a hell night lobby.
    Several players including myself were talking about getting teams together. I asked a known female player to join our team. My words being along the lines of "Join us, this teams a sausage fest".
    Knowing the player to be alright with terms much worse than that.
    In fact this player proceeded to use the exact same term, and other players in the lobby used more colorful language while this discussion was happening.
    And yet; a staff that will remain nameless joined the lobby, muted only me, and left just as quickly.

    Now I ask: How was that fairly or properly handled?

    After my muted ended; I was in the hell night lobby again, discussing my mute with a teammate.
    The discussion was in no way insulting, it was a civil conversation suggesting that the situation was poorly handled.
    A player in that lobby claimed to have this staff member at beck and call through Skype, and actually called them to the lobby regardless of statements that I did not care.
    Strangely enough staff member quickly arrived. So I took the opportunity to ask if this staff could check chat logs to find out what actually happened, to which they answered they could.
    I then asked why I was immediately muted without as much as a warning, since that would have been a more suitable response. The staff quickly left without a reply.

    Quick to improperly punish, quick to bail on discussion. Unprofessional and counterproductive, This is how staff are generally viewed.
    This is why I wished to join and do better.

    And yet I get responses like this:

    Staff%20post_zps4aak80yp.png


    Dissing staff? When I am trying to join them? I think not.
    Show me an example. Show me any proof of your accusation before this post.
    The only time I have talked down about staff members is privately; in tickets, or directly to higher level staff. And those tickets were of staff members actually using the cheats they are supposed to be helping remove from the game. Those people are either no longer staff, or are no longer on the server.

    Obviously those staff were caught in the act and removed. The question is why information of said reports is spread around.
    Again; unprofessional and counterproductive.

    Clearly the standards for staff need to be raised, and the applications handled by someone higher.
     

    PeachDAboss

    Famous
    PeachDAboss
    PeachDAboss PeachDAboss
    Hi Neko,

    I would like to start off with my post by saying that in the first line you say this:
    Before anyone reads this, just know:
    This does not apply to all staff; several are as helpful as possible and do their job well.
    There are however a few that simply like to throw around their position and/or clearly don't know how to handle situations

    However, at the end you say this.
    Clearly the standards for staff need to be raised, and the applications handled by someone higher.

    Essentially, you're insulting all staff, stating that the standards need to be raised. If you're saying the standards for staff need to be raised, then you're affirming your application did not meet standards that it should have. In no way is it a "diss" to you. You claim your age to be a certain age. We're taking that into account. Why are you saying the standards need to be raised? If they need be raised then your application would have not been accepted in the first place. I would also like to ask you a question as you asked us one.
    Now I ask, how was that fairly or properly handled?
    How is creating a forum post properly handling your application and staff frustrations? I have said multiple times that I want community feedback on the staff team. You're now telling us of an issue that I cannot find that you reported, please correct me if I'm wrong on this. However, you can't be mad about something you never reported for us to deal with.

    Quick to improperly punish, quick to bail on discussion. Unprofessional and counterproductive, This is how staff are generally viewed.
    If you feel this way, why would you even want to join the staff team? When people insult the team and then want to join, I'm generally confused. You don't like us but you want to join us?

    Twice with the hopes to not only remove more cheaters from the server faster, but to ultimately improve how players view the staff.

    This is not a helpers job, at all. Helpers strictly moderate chat.

    After my muted ended; I was in the hell night lobby again, discussing my mute with a teammate.
    The discussion was in no way insulting, it was a civil conversation suggesting that the situation was poorly handled.
    A player in that lobby claimed to have this staff member at beck and call through Skype, and actually called them to the lobby regardless of statements that I did not care.
    Strangely enough staff member quickly arrived. So I took the opportunity to ask if this staff could check chat logs to find out what actually happened, to which they answered they could.
    I then asked why I was immediately muted without as much as a warning, since that would have been a more suitable response. The staff quickly left without a reply.

    Please PM me, as I am very interested about this situation and would like to get to the bottom of it.


    All in all, I appreciate your interest in the staff team. But if you feel the need to come on here and pick at us because you don't like that you were denied, go for it. But it's not going to get you anywhere, and if your goal is to becoming a Helper, its dragging you farther away then it is helping you. If anybody has questions/comments or concerns, feel free to PM me.

    - Peach
     

    Lord_Neko_

    Legend
    Lord_Neko_
    Lord_Neko_ Lord_Neko_
    Saying the standards need to be raised is not an insult, it is a criticism. It does not in anyway refer to my application, it refers to the actions of a few staff that are not meeting a standard they should be upholding.

    Your asking for staff criticism is incredibly hard to find, can you please link a thread?

    "If you feel this way, why would you even want to join the staff team?" I clearly stated in my application I wanted to join and do better. And again, I don't insult the staff.

    I am well aware catching cheaters is not a helpers job, but you have to start somewhere.

    I did not make this post simply because I was denied. I made this post to bring to light how poorly many situations are being handled as I could not find any discussions on staff in the forum.

    I may apply again in the future, I may not. Either way, I do not appreciate your accusations and twisting my words.
     

    KNOXsooKID

    Titan
    KNOXsooKID
    KNOXsooKID KNOXsooKID
    Before anyone reads this, just know:
    This does not apply to all staff; several are as helpful as possible and do their job well.
    There are however a few that simply like to throw around their position and/or clearly don't know how to handle situations.

    I have tried to join staff twice.
    Twice with the hopes to not only remove more cheaters from the server faster, but to ultimately improve how players view the staff.

    Why would I be a good fit for staff?
    Who knows, most staff members are not around enough to get to know them.
    Some are responsible, getting a notification of a problem and investigating before acting; while some read a notification and act immediately with no proof or thought.

    A perfect example would be my getting muted in a hell night lobby.
    Several players including myself were talking about getting teams together. I asked a known female player to join our team. My words being along the lines of "Join us, this teams a sausage fest".
    Knowing the player to be alright with terms much worse than that.
    In fact this player proceeded to use the exact same term, and other players in the lobby used more colorful language while this discussion was happening.
    And yet; a staff that will remain nameless joined the lobby, muted only me, and left just as quickly.

    Now I ask: How was that fairly or properly handled?

    After my muted ended; I was in the hell night lobby again, discussing my mute with a teammate.
    The discussion was in no way insulting, it was a civil conversation suggesting that the situation was poorly handled.
    A player in that lobby claimed to have this staff member at beck and call through Skype, and actually called them to the lobby regardless of statements that I did not care.
    Strangely enough staff member quickly arrived. So I took the opportunity to ask if this staff could check chat logs to find out what actually happened, to which they answered they could.
    I then asked why I was immediately muted without as much as a warning, since that would have been a more suitable response. The staff quickly left without a reply.

    Quick to improperly punish, quick to bail on discussion. Unprofessional and counterproductive, This is how staff are generally viewed.
    This is why I wished to join and do better.

    And yet I get responses like this:

    Staff%20post_zps4aak80yp.png


    Dissing staff? When I am trying to join them? I think not.
    Show me an example. Show me any proof of your accusation before this post.
    The only time I have talked down about staff members is privately; in tickets, or directly to higher level staff. And those tickets were of staff members actually using the cheats they are supposed to be helping remove from the game. Those people are either no longer staff, or are no longer on the server.

    Obviously those staff were caught in the act and removed. The question is why information of said reports is spread around.
    Again; unprofessional and counterproductive.

    Clearly the standards for staff need to be raised, and the applications handled by someone higher.
    Well okay lol
     

    KNOXsooKID

    Titan
    KNOXsooKID
    KNOXsooKID KNOXsooKID
    Peach, I know you don't like me, but I think you get easily interested into these types of things. Not just because you reviewed most applications as a Jr.Mod (not saying you did mine) and handle things. Though, I would let someone else give it a shot. Your remarks under his application were a little "testy" in my opinion. As his post here was just an opinion. All in all, you shouldn't jump on a statement so eagerly. Council with others to make an ordeal reply to things. I never concede with me self for post that would reflect on staff or such. Also, stating this again, opinion and not to hurt your feelings pal. I know you get annoyed with me but thid extra stuff isn't being a smartelic based on what Niko kept saying.
     

    PeachDAboss

    Famous
    PeachDAboss
    PeachDAboss PeachDAboss
    Peach, I know you don't like me, but I think you get easily interested into these types of things. Not just because you reviewed most applications as a Jr.Mod (not saying you did mine) and handle things. Though, I would let someone else give it a shot. Your remarks under his application were a little "testy" in my opinion. As his post here was just an opinion. All in all, you shouldn't jump on a statement so eagerly. Council with others to make an ordeal reply to things. I never concede with me self for post that would reflect on staff or such. Also, stating this again, opinion and not to hurt your feelings pal. I know you get annoyed with me but thid extra stuff isn't being a smartelic based on what Niko kept saying.
    I have only looked at applications as a Sr.Mod.

    Saying the standards need to be raised is not an insult, it is a criticism. It does not in anyway refer to my application, it refers to the actions of a few staff that are not meeting a standard they should be upholding.

    Your asking for staff criticism is incredibly hard to find, can you please link a thread?

    "If you feel this way, why would you even want to join the staff team?" I clearly stated in my application I wanted to join and do better. And again, I don't insult the staff.

    I am well aware catching cheaters is not a helpers job, but you have to start somewhere.

    I did not make this post simply because I was denied. I made this post to bring to light how poorly many situations are being handled as I could not find any discussions on staff in the forum.

    I may apply again in the future, I may not. Either way, I do not appreciate your accusations and twisting my words.
    See here: https://havocmc.net/threads/player-disrespect.3280/#post-27917

    I say clearly that I want users to report staff that are not doing their job. I did not twist your words, I quoted exactly what you said.

    - Peach
     

    ArmenTheHeli

    Titan
    MemenTheMeme
    MemenTheMeme MemenTheMeme
    I have only looked at applications as a Sr.Mod.


    See here: https://havocmc.net/threads/player-disrespect.3280/#post-27917

    I say clearly that I want users to report staff that are not doing their job. I did not twist your words, I quoted exactly what you said.

    - Peach
    Lol Peach its so hard to report staff who aren't working or are abusing their commands, since staff dont want to SS with players, but they make us SS with them :p Besides, staff reports dont seem to be replied to quickly (Not from my experiences, just from others who have. I dont attempt to report staff, because someone usually says im just salty at the staff for (insert any reason here)
     

    Nekophysix

    Titan
    Nekophysix
    Nekophysix Nekophysix
    there are a couple of things I would like to add

    1St there is another neko haha nice

    2nd there will be some people that are apart of the staff team but do not take part in moderation of chat /ticket handling (builders) should be reminded that they themselves are not in places of power for moderation (ban/mute) and that they should be reminded that even although they may be a staff member they are not moderators or helpers and should be treated as a normal player. saying things such as "I am a staff ,I will not tolerate your behavior and will mute you, look forward to it " or something along these lines. as was said to Me by a builder that I shall not name. I will not submit any report for this staff member as he has been reported many times by the community already and I believe in correcting his behaviour instead of an outright punishment amongst other reasons.
     

    ArmenTheHeli

    Titan
    MemenTheMeme
    MemenTheMeme MemenTheMeme
    there are a couple of things I would like to add

    1St there is another neko haha nice

    2nd there will be some people that are apart of the staff team but do not take part in moderation of chat /ticket handling (builders) should be reminded that they themselves are not in places of power for moderation (ban/mute) and that they should be reminded that even although they may be a staff member they are not moderators or helpers and should be treated as a normal player. saying things such as "I am a staff ,I will not tolerate your behavior and will mute you, look forward to it " or something along these lines. as was said to Me by a builder that I shall not name. I will not submit any report for this staff member as he has been reported many times by the community already and I believe in correcting his behaviour instead of an outright punishment amongst other reasons.
    The struggle with builder is that they are staff, but aren't moderators. I think someone needs to clearly explain to the builders that they are staff, but do not have other benefits (other than working on the new map)
     

    verenity_

    Titan
    0hRatio
    0hRatio 0hRatio
    You can kind of associate to the real life working world. Moderators are like Managers, they can assign tasks (mute), fire somone (ban) etc etc. Helpers are like a Lead position. Where they help out others, but really do not have power nor the ability to do anything. Builders are like Maintenance. Where they have no ability to manage their regular employees, but only the ones within their own group.

    Problem is, many of the helpers, builders, mods are probably to young to associate.
     
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    KNOXsooKID

    Titan
    KNOXsooKID
    KNOXsooKID KNOXsooKID
    The builders here make me laugh at how childish they act. How are their "standards" so different? I mean how they were allowed that position but yet it's only for building. Were they told that they have no power? Did the builder application
     
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